The UK's largest independent company
for installation and servicing of all makes of
The Crystaltech Service
Crystaltech was formed in 1980 to specialise in the service and installation of commercial glass and dishwashers.
Since that time we have grown steadily and it has always been our policy not to sell equipment or detergent.
We are now the UK's largest independent glasswasher service company and it is our close working relationship with our customers that has allowed us to grow.
Our trained engineers are employed on a full time basis, nationwide. We do not subcontract our service work to other companies.
All of our service and installation vans are fully equipped and as a group we hold in excess of £1.5 million of stock and 40,000 lines. This enables us to achieve a very high first time fix rate.
When an essential piece of equipment fails over a busy weekend, the resulting need for additional staff and/or overtime creates high costs.
The additional cost of lost business due to unsatisfied customers, whilst staff are taken away from their normal duties to wash glasses, is immeasurable, and a drop in hygiene standards is certain to ensue.
With Crystaltech, this downtime situation is, in most cases, avoidable.
Crystaltech has a proven track record of responding to “Out of Hours” calls and an excellent first time fix rate, to ensure that essential warewashing equipment is fully operational with the minimum downtime.Back to top
The glasswasher has a direct influence on the presentation of drinks: ('The Perfect Pint'), and dirty glasses can often be the reason for loss of custom.
Crystaltech has campaigned for many years to establish an industry standard for the methods of achieving good and consistently clean glasses. We originally worked with Whitbread Beer Dispense to develop a concise “Glasswashing Results Guide”. This methodology has now been accepted throughout the industry and is used by Cask Marque, Heineken, McMullen's, Fullers and many other pub groups.
The Guide is concise and easily read and it forms the basis of Crystaltech's short training talks.
Our talks are proven to have a significant effect on the improvement of Glass Hygiene, Drink Presentation (no flat Beer) and they also reduce the costs involved in a huge number of unnecessary service visits.Back to top
“Renovating” glasses using a chlorine based chemical is now the accepted method of periodically decontaminating glasses and removing the proteins and soils that build up on the glass over a period of time. These contaminates have a detrimental effect on the presentation of drinks and are often the reason for poor head retention (Flat Beer).
Crystaltech do not sell or distribute chemicals, however, our experience of working with a range of manufacturers has given us a unique position in the market. We recognised that there was a need for a new product for renovating glasses which would be much easier and quicker than the existing powder products.
In the late 1990's in conjunction with a number of the large chemical companies we developed a liquid “Glasswashing Renovate”. Implementing this system is simple and safe and saves many hours of operational time.Back to top
Whilst Crystaltech still operates independently of any manufacturer, we are now part of the Maidaid Group of Companies. This association has given us greater financial stability. Also within the Group is CaterParts who are the country's leading and largest stockist of warewashing spares. This gives us direct access to the largest stockholding in the industry.
CaterParts source Original Equipment Manufacturers spares (OEM) directly from the component supplier, thus saving the chain of mark ups. Only OEM parts are used, we do not fit cheap alternatives.
Using the top twenty most used parts on Winterhalter's range of equipment we are able to save you in excess of 50% on Winterhalter's top discounted prices.Back to top
Our policy is always to carry out a cost effective repair and as a non-sales operation we do not try to write off existing equipment in favour of a new sale.
In all cases we give an unbiased cost of a repair and inform our client as to whether or not we believe that the equipment is worth repairing.Back to top
Crystaltech have long standing contracts and customers in all sections of the industry and community, these include:
- Leisure Centres
- Fitness Clubs
- Industrial Sites
- Pub Groups
- Coffee Shops
- Service Stations
- Railway Stations
- Nursing Homes
- and many more...
All makes of Glasswasher and Dishwasher
With the support of CaterParts we are able to support a vast range of commercial Glasswashers and Dishwashers, These include:
- Blue Seal
- Comenda Crypto
- Hoonved Initial
- Maidaid Meiko
- Tornado Unimac
Even if your model is not shown don't despair we will probably be able to source the parts!!!!!Back to top