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Crystaltech is the UK’s largest independent company specialising in the installation and servicing of all makes and models of

commercial glasswashers and dishwashers

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hours a day

days a week

years experience

engineers

Industries we cover

Crystaltech is a specialist in cleaning glassware and achieving perfect results with any make and model of warewasher. A dirty glass can ruin the taste and appearance of the finest wine or beer and customer perception is critical at the point of delivery. Sparkling clean glasses can be achieved through the right level of chemicals and temperature. Fitting a Reverse Osmosis system through Crystaltech can revolutionise glass washing in the pub environment as well as removing the need for time-consuming hand polishing, post wash.
In the demanding leisure environment, down-time of a machine can cause major issues for service. Crystaltech has over 50 engineers nationwide who can reach a site within 4 hours. As well as fixing the initial problem, all Crystaltech engineers are trained to overhaul the entire machine to bring it up to optimum working order to prevent further issues and deliver a results based fix.
In the demanding hospitality environment, down-time of a machine can cause major issues for service. Crystaltech is able to send an engineer to site within 4 hours and as well as fixing the problem, will overhaul the entire machine to bring it up to optimum working order to prevent further issues.
As well as offering a rapid call-out service and high first time fix rate, Crystaltech can offer the reassurance that all of its engineers are DBS Certified and the company holds all the relevant certifications and compliances to operate within this industry.
Derek is able to offer operators, Rapid Hygiene Monitoring. Glass and tableware should be visually free of residues after the cleaning process. However, visual assessment is only one of the tools to judge if a surface is clean. Traditional testing for microorganisms/bacteria provides more information but this is related more to the effectiveness of disinfection rather than cleaning and results take weeks to be analysed in a laboratory environment. All Crystaltech engineers use a new rapid hygiene testing system which delivers results within minutes and on-site. The swab test can detect if a warewashing machine is not cleaning to the expected standard and is therefore safe to use. The bioluminescence test for adenosine tri-phosphate (ATP) has been developed to measure the effectiveness of cleaning as it measures ATP from both microorganisms and from product/surface residues and is therefore a reliable hygiene test.
With over 50 engineers nationwide, Crystaltech is able to respond to call-outs across single and multiple sites across the UK. Reducing any down-time of a machine within this environment is critical, which is where Crystaltech’s rapid response time is vital to get warewashing machines up and running with a results-based fix.
Larger retail stores require larger warewashing machines for both customer and staff foodservice sites. Lack of down-time in retail is key. Crystaltech provides a 24/7 helpline with a nationwide rapid response time and a high first time fix rate. Crystaltech currently works with a major food retailer and has provided substantial savings through removing the need for preventative maintenance and moving across to lower wash temperatures and less chemicals.
Crystaltech is able to fix all makes and models of machines and with nationwide coverage, can reach multiple sites with the same rapid response time. Crystaltech doesn’t just fix the problem, they give the machine a complete overhaul to ensure it is working to full capacity and delivering perfect wash results.

Glass washer engineer

What we offer

• Installation and repair of all makes and models
• Fast response time
• Over 50, DBS certified engineers nationwide
• 40,000 parts stocked
• On-site bacterial tests with immediate results
• High first time fix rate
• Results based fix

Who we are

Crystaltech was formed by Derek Maher in 1980 to specialise in the service and installation of commercial glass and dishwashers.

We are now the UK’s largest independent warewashing service company and pride ourselves in the close working relationship we have with our customers.

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We're proud to achieve a high first time fix rate

With engineers working seven days a week, a 24/7 helpline and a first time fix rate, you can rest assured that any downtime is kept to a minimum.
We offer ongoing and emergency service and repairs for all commercial warewashing appliances.

Client case studies

“Our glasses come out of the glass washer, spotlessly clean every time, removing the need to polish them before they go behind the bar. I can’t recommend using Crystaltech, highly enough.”

Helen Wilson, General Manager – Fuller’s Master Cellarman of the Year

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BOOK A SERVICE CALL TODAY

Call the 24 hour customer service hotline to book a visit from one of our highly trained engineers

0370 350 2424

Crystaltech holds all industry recognised accreditations, memberships and guarantees including:

  • SSIP
  • Altius
  • ISOQAR UKAS
  • Pronett
  • Safe contractor
Derek Maher, Crystaltech Managing Director, has been awarded Chartered Environmentalist (CEnv) registration.
This is the highest level of professional registration available for environmental practitioners.